Return Policy

At FACEBAY, we strive to provide our customers with high-quality products and exceptional service. However, certain items are classified as not returnable due to their nature or specific conditions. Below are the details regarding our not returnable item policy:

• Hygiene and Safety : Many personal care items can pose health risks if returned after being opened or used.
• Intimate Apparel: For health and hygiene reasons, items such as lingerie and swimwear cannot be returned if the packaging has been opened.

What Should You Do If You Receive a Damaged or Defective Item?

If you receive an item that is damaged or defective upon arrival, please contact our customer service team within 1- days of receipt. We will work with you to resolve the issue promptly, which may include a replacement or store credit. We Will Return Your Amount Min 5 And Max 7 Working Days. 

Customer Support

If you have any questions regarding our not returnable item policy or need assistance with your order, please reach out to our customer support team at  Sahil.smalhotra@gmail.com  We're here to help!

Thank you for your understanding and support! Your satisfaction is our priority at FACEBAY